The Gujranwala Electric Power Company Limited (GEPCO) is dedicated to providing efficient and reliable electricity connections to its consumers. This guide will walk you through the process of obtaining a new electricity connection under Category One, which is for connections up to 15 kW. We will explain each step in detail, ensuring clarity and understanding of the entire procedure.
GEPCO: Detailed Guide to Category One Electricity Connection Process (Up to 15 kW)
Step 1: Application Submission and Receipt (1 Day)
To initiate the process for a new electricity connection, you need to submit your application:
- Visit GEPCO Office: Go to your nearest GEPCO office with the completed application form and necessary documents.
- Submit Application: Submit the application form along with supporting documents such as proof of identity, property ownership or lease agreement, and technical details of the required connection.
- Receive Receipt and Seniority Number: The office will issue a receipt and a seniority number, indicating the order in which your application will be processed. GEPCO maintains a seniority register based on the date of receipt, which is accessible to applicants for transparency.
This step establishes the start of your application process and ensures all necessary documents are in order.
Step 2: Site Inspection (3 Days)
After the application submission, GEPCO officials will inspect the site:
- Inspect the Premises: Officials will visit the location where the connection is needed to assess feasibility.
- Feasibility Check: They will evaluate whether it is technically and logistically possible to provide a connection at the specified site.
- Notification: If it is not possible to provide a connection, GEPCO will inform you of the reasons.
Step 3: Cost Estimation (2 Days)
If the site inspection confirms feasibility, the next step is to estimate the costs involved:
- Prepare Cost Estimates: Calculate the total costs for the installation, including connection charges and security deposits.
- Issue Demand Notice: Provide a demand notice outlining the estimated costs, either in person or via mail.
Understanding the financial requirements for the new connection is crucial at this stage.
Step 4: Approval and Payment (2 Days)
Once you receive the cost estimates, proceed with the following:
- Approval of Costs: GEPCO will formally approve the installation costs and required security deposit.
- Payment: Pay the estimated costs at the designated bank and obtain a payment receipt.
- Submit Receipt: Submit the payment receipt to the GEPCO office to confirm that you have met the financial obligations.
Step 5: Wiring Test Report (3 Days)
Next, you must provide a wiring test report:
- Submit Wiring Test Report: Obtain a wiring test report from a certified electrician and submit it to the GEPCO office.
- Verification: GEPCO will verify the report to ensure that the internal wiring at your premises meets safety and technical standards.
This verification step ensures that your premises are ready for a safe and reliable electricity connection.
Step 6: Priority List and Service Connection Order (1 Day)
Upon verification of the wiring test report and submission of payment receipt, GEPCO will prepare a priority list:
- Prepare Priority List: The office will create a priority list based on the date of payment receipt.
- Issue Service Connection Order: This order authorizes the installation of the electricity connection at your premises.
Step 7: Equipment Procurement (3 Days)
Following the service connection order, GEPCO will procure the necessary equipment:
- Request Equipment: GEPCO will request the required equipment from their store.
- Issue Equipment: The store will issue the necessary equipment needed for the installation.
This phase ensures that all technical components required for your connection are available and ready for installation.
Step 8: Connection Installation (5 Days)
The final step involves the actual installation of the electricity connection:
- Installation by SD and Assistant Manager Operations: The SD and Assistant Manager Operations will oversee and ensure the correct installation of the connection.
- Complete Installation: They will ensure that the connection is installed correctly and meets all safety and technical standards.
Total Time Required: 30 Days
Customer Service Commitment
GEPCO is committed to providing excellent service to its consumers. The comprehensive process outlined above ensures a systematic and transparent approach to obtaining a new electricity connection under Category One. GEPCO’s commitment to customer service includes:
- Transparency: By maintaining seniority registers and informing applicants at each step, GEPCO ensures a transparent process.
- Efficiency: Each step has a defined timeline, minimizing delays and ensuring timely service.
- Safety and Quality: Through site inspections, wiring test reports, and involvement of qualified personnel, GEPCO ensures that all connections meet high safety and quality standards.
Tips for Applicants
To ensure a smooth application process, consider the following tips:
- Prepare Documentation: Ensure all necessary documents are ready before visiting the GEPCO office, including proof of identity, property ownership or lease agreement, and technical details.
- Timely Payments: Make payments promptly and keep receipts safe for submission to GEPCO.
- Follow Up: Maintain contact with the GEPCO office to track the progress of your application and address any concerns promptly.
- Safety Compliance: Ensure that the internal wiring at your premises complies with safety standards to avoid delays during verification.
Conclusion
Obtaining a new electricity connection from GEPCO under Category One involves a clear, structured, and transparent process. From the initial application submission to the final installation, each step is designed to ensure timely and effective service for consumers. By following the detailed steps outlined in this guide, applicants can secure their new connections with ease and confidence.
GEPCO’s dedication to customer satisfaction and service excellence ensures that every consumer’s needs are met efficiently. For further assistance or more detailed information, please visit the GEPCO office or their official website. Your journey to a reliable electricity connection starts here with GEPCO, where consumer service is a top priority.
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