Guide to GEPCO Electricity Connections, Name Changes, Load Adjustments

Gujranwala Electric Power Company Limited (GEPCO) is committed to providing reliable and efficient electric power services to its customers. Whether you need a new electricity connection, a change in the name on an existing connection, or adjustments to your electricity load, GEPCO has streamlined processes to meet your needs. This comprehensive guide details the procedures and documentation required to ensure a smooth application process.

Gepco Electricity Connections Application Process Overview

Obtaining the Application Form

The first step in applying for a new connection, name change, or load adjustment is to obtain the application form. These forms are available for free in both Urdu and English from the GEPCO website or any local GEPCO office. Ensure you use the correct form to avoid any delays in processing your application.

Submitting the Application

Once you have completed the application form, it must be submitted to the relevant GEPCO office along with the necessary documents. Below is a detailed list of the required documents.

Required Documents for All Applicants

1. Application Form: Submit three copies of the application form, each signed by the customer and witnesses. For single-phase domestic and commercial connections, witness signatures are not necessary.
2. Proof of Ownership: Provide documents such as a property registry, original sale deed, or allotment letter. For properties within housing colonies, all pages must be attested by an Oath Commissioner, Notary Public, or a Grade 1 Gazetted Officer.
3. Affidavit from the Applicant: This affidavit must state that no prior connection exists at the desired location and that there are no outstanding dues. The applicant must agree to pay any dues discovered later. This affidavit should be on a stamp paper and attested by an Oath Commissioner. Sample affidavits are available at GEPCO offices.
4. Permission from Co-Owners: If the property has multiple owners, provide a permission letter from all co-owners, attested by an Oath Commissioner. This document must authorize the applicant to apply for the connection.
5. Landlord’s Permission: If the applicant is a tenant, a permission letter from the property owner is required. This document must be attested by an Oath Commissioner and authorize the tenant to apply for the connection.
6. Certified Copy of National Identity Card: Submit a certified copy of the applicant’s National Identity Card.
7. Certified Copies of Witnesses’ National Identity Cards: Provide certified copies of the National Identity Cards of two witnesses. This is not required for single-phase meter applicants.

Additional Documents for Industrial Applicants

1. Power of Attorney: For connections in a company’s name or properties with multiple owners, a Power of Attorney is required. This document authorizes the applicant to act on behalf of the company and sign agreements with GEPCO.
2. Site Plan: Submit a detailed site plan of the location where the connection is requested.
3. Memorandum of Association and Incorporation Certificate: For limited or private limited companies, these documents are necessary to verify the legal status of the company.
4. Board of Directors’ Details: Provide certified copies of the National Identity Cards and addresses of all Board of Directors. Include a letter on the company’s letterhead, signed by all directors, as per Form 29.
5. NOC and Charge Creation Certificate: Provide a No Objection Certificate (NOC) and a Charge Creation Certificate from the Securities and Exchange Commission of Pakistan. The security amount must match the required security deposit.

Additional Documents for Name Changes or Load Adjustments

1. Clearance Certificate from the Revenue Officer: This certificate confirms there are no outstanding dues on the customer’s account.
2. Wiring Test Report from the Electric Inspector: This report is required only for applications requesting a load increase or decrease.

Detailed Step-by-Step Guide

Step 1: Collecting and Filling Out the Application Form

Visit the GEPCO website or your nearest GEPCO office to obtain the application form. Carefully fill out all required fields in the form, ensuring that all information is accurate and complete. Incorrect or incomplete forms can cause delays in processing your application.

Step 2: Preparing Required Documents

Gather all required documents as listed above. Ensure that all documents are attested where necessary, and make multiple copies as required. It’s crucial to have all the documentation ready to avoid any issues during submission.

Step 3: Submitting the Application

Submit the completed application form along with all required documents to your local GEPCO office. Make sure to keep a copy of the submitted application and all documents for your records.

Step 4: Follow-Up

After submission, GEPCO will review your application and the attached documents. The review process may take some time, so it’s important to follow up with the GEPCO office to check the status of your application. Any additional information or clarification required by GEPCO should be provided promptly to avoid delays.

Step 5: Inspection and Verification

Once your application is reviewed and found to be in order, GEPCO will schedule an inspection of the premises to verify the details provided. Ensure that access to the premises is available and that any necessary preparations are made to facilitate the inspection.

Step 6: Approval and Installation

After successful inspection and verification, GEPCO will approve your application. For new connections, GEPCO will proceed with the installation of the meter and other necessary equipment. For name changes or load adjustments, the changes will be made in the system, and you will be notified accordingly.

Tips for a Smooth Application Process

1. Double-Check Your Application: Ensure all information is accurate and all required fields are filled out correctly.
2. Organize Your Documents: Keep all required documents organized and attested as needed. Make sure to have extra copies.
3. Stay Informed: Regularly check the status of your application with GEPCO and promptly address any additional requests for information or documentation.
4. Prepare for Inspection: Ensure that the premises are ready for inspection and that GEPCO inspectors have easy access.
5. Seek Assistance: If you have any questions or need assistance with the application process, don’t hesitate to contact GEPCO’s customer service.

GEPCO’s Commitment to Customer Service

At GEPCO, we are dedicated to providing excellent service to our customers. Our management team and customer service representatives are always ready to assist you with any inquiries or issues you may encounter during the application process. We strive to make the process as smooth and efficient as possible, ensuring that you receive reliable and timely electrical services.

For further information or assistance, please visit your nearest GEPCO office or contact our customer service helpline. We are here to help you every step of the way.

Conclusion

Applying for new gepco electricity connections, changing the name on an existing connection, or adjusting your electricity load with GEPCO is a straightforward process when you follow the outlined steps and provide the required documentation. By adhering to this guide, you can ensure a smooth and hassle-free application experience.

For more detailed information, specific queries, or assistance, GEPCO’s dedicated customer service team is available to support you. Your satisfaction and convenience are our top priorities, and we are committed to serving you with excellence.